Zero
Downtime.
Your outsourced IT department. Our Annual Maintenance Contracts provide priority onsite response, routine hardware audits, and unlimited remote support for high-stakes business environments.
Predictable IT, Fixed Costs
Emergency repairs are expensive and disruptive. A Minicore **Annual Maintenance Contract (AMC)** transforms your IT from a series of "crises" into a managed, predictable utility. We handle the updates, the security, and the hardware health so your team can focus on growth.
Priority 2-Hour Response
AMC clients move to the front of our service queue, always.
Preventive Maintenance
Quarterly physical cleaning and thermal health checks for all systems.
Unlimited Remote Desktop
Instant software troubleshooting for your staff via secure tunnel.
Asset Inventory Tracking
Detailed reporting on hardware age, warranty, and replacement cycles.
AMC Service Tiers
Tier 01
Standard AMC
- Monthly Onsite Visit
- Remote Support (10am-7pm)
- Labour-only coverage
Tier 02
Comprehensive AMC
- Weekly Onsite Health Audit
- 24/7 Emergency Support
- Hardware & Spares Included
The ROI Factor
Companies on an AMC see a 40% reduction in long-term IT expenditure by catching hardware failure before it happens.
Discounted rates for commercial units near Elphinstone Bridge.
Contract Details
Min. Period
12 Months
Billing
Quarterly / Annual